CPD Accredited for 4 Points
Privacy & cookies policy
We do update this Policy from time to time so please do review this Policy regularly.
Information That We Collect
In running and maintaining our website we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information or make a purchase.
Information that you provide when you communicate with us by any means.
Cookies provide anonymous information regarding the computer used by a visitor. We may use these anonymous cookies where appropriate to gather information about your computer in order to assist us in improving our website.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the article here on Wikipedia
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our products or services.
To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
To inform you of any changes to our website, services or goods and products. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
We never give your details to third parties.
Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.
Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
Who has access to my data?
Only necessary personnel working for us in order to fulfil their job role. All staff are subject to an internal data protection policy and have committed themselves to confidentiality when handling or accessing customer information.
Disclosing Your Information
In the event that we sell any or all of our business, and only to the buyer.
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.
Invoking the right to be forgotten
Once you no longer deal with our business, any electronic data held on the web server is automatically deleted after 30 days, however Customer records including email and any accountancy and product details will be held for as long as is reasonably required as per the original contract. If you are a previous client, please contact us to check if we hold data belonging to you so we can ensure it is deleted.
Third party organisations that we share data with
We share information with Apple regarding repairs to hardware for the purpose of maintaining records on the service history of those devices. We also share information on purchases made by education establishments, which may include the names of individuals involved with that purchase, for the purpose of tracking sales rebates that may be due to KRCS, and the eligibility of the education discount that has been applied to those sales. We may also share information with Apple if they request it for other legitimate reasons, such as establishing the eligibility of a warranty claim.
Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you.
Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy via the form below